You can return your order subject to the following conditions.
Direct costs for returning the goods must be borne by the customer/buyer.
To exchange a product, it must be returned to us. Once we have received the products, we can refund the amount.
After that, you can place a new order for your desired products.
Only unopened/unused products can be exchanged. Products from a set can only be exchanged as a whole unused set.
Please contact our customer support before returning.
Still open questions?
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