How can we help you?

Do you have questions about your order, the dipping products or the application? Here you can quickly and easily find the answers to many frequently asked questions.

How can we help you?

Do you have questions about your order, the dipping products or the application? Here you can quickly and easily find the answers to many frequently asked questions.

Payment

General

We currently offer the following payment methods in our online shop: 

  • PayPal
  • Invoice with Klarna (not for orders to Switzerland)
  • Instant bank transfer with Klarna
  • Instalment purchase with Klarna (not for orders to Switzerland)
  • Visa
  • Mastercard
  • ApplePay
  • GooglePay

We only offer a conventional bank transfer with " Instant" payment method.

You can find the invoice for your order in your customer account. Additionally, we have also attached it in the shipping email of your order.

If you cannot find your invoice, please send a brief message to our team with your order number, and we will send you the invoice as a PDF file.

Klarna is a payment provider, just like PayPal. You can use it to pay us securely and without any problems.

If you have any further questions, please visit the Klarna website:
https://www.klarna.com/de/

We place the highest value on your security when it comes to payment transactions. Your personal data is transmitted in encrypted form so that it cannot be read by third parties.

Our website is also SSL-verified.

Your payments are processed via a specially security-certified partner.

If you require further information on the subject of data protection, you are welcome to take a look at our privacy policy, which contains detailed information on this subject.

Not found what you are looking for?

How else can we help you?

Shipping & delivery

Return & Exchange

Payment

My order

Dipping Powder

Soft Gel Press Ons

Accessories & Nailart

Customer account

Still open questions?

Your question was not included and you still need our help? Our Customer Happiness Team will be happy to answer all your questions personally!

Free Shipping

We offer free shipping with DHL GoGreen from €60