How can we help you?

Do you have questions about your order, the dipping products or the application? Here you can quickly and easily find the answers to many frequently asked questions.

How can we help you?

Do you have questions about your order, the dipping products or the application? Here you can quickly and easily find the answers to many frequently asked questions.

Other questions

General

How secure is my data?

We place the highest value on your security during payment transactions. Your personal data is transmitted in encrypted form so that it cannot be read by third parties.

In addition, our website is SSL securely verified and your payments are processed via a specially secure-certified partner.

If you require further information on the subject of data protection, you are welcome to take a look at our data protection declaration, which contains all the relevant information in detail.

Do I need a customer account?

You can create an account to keep track of all your orders. In addition, you can join the Doonails Club and receive many unique rewards.

Of course, you can also order from us without a customer account. Register Now

If you have any further questions about your account, please contact our support team.

Do you have a newsletter?

Yes, of course! You are welcome to subscribe to our newsletter. You can find the form at the bottom of this page. To the page