How can we help you?

Do you have questions about your Doonails Club account or want to know how to redeem your Doonails points? Here you can find the answers to many frequently asked questions quickly and easily.

How can we help you?

Do you have questions about your Doonails Club account or want to know how to redeem your Doonails points? Here you can find the answers to many frequently asked questions quickly and easily.

Doonails Club

General

You can simply register on the website with your Doonails account and then automatically take part in the Doonails Club programme.

The Doonails Club is our loyalty programme. You can collect points for certain activities and redeem them for discounts.

Receive 50 points for signing up now.

Doonails points can be redeemed for a discount.

100 points are redeemable for a €5 voucher

200 points are redeemable for a €10 voucher

400 points are redeemable for a €20 voucher

600 points are redeemable for a €30 voucher

First make sure that you are logged into your customer account.

Then open the Doonails Club menu.

Under Redeem rewards you will find what you will receive for your points. Your discount will be deducted automatically at checkout.

Your reward will be saved in your account until you have redeemed it.

Do not worry. Your discount will be saved. The next time you buy something and are logged into your account, the discount will be applied.

Please note that you must be logged in to your Doonails Club account.

Please click on subscribe / follow from your account (Rewards tab). This is the only way we can track this and credit you with the points.

If something still did not work, please contact us.

Still unanswered questions?

Your question was not included and you still need our help? Our Customer Happiness Team will be happy to answer all your questions personally!

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