How can we help you?

Do you have questions about your order, the dipping products or the application? Here you can quickly and easily find the answers to many frequently asked questions.

How can we help you?

Do you have questions about your order, the dipping products or the application? Here you can quickly and easily find the answers to many frequently asked questions.

My order

General

Can I change my order?

A change of the order is only possible if it has not yet been shipped.

Please contact our support. Our support team will take care of each problem individually.

To the contact page

Can I change my address?

As long as your order has not yet left our warehouse, we can still change your delivery address.

Please contact our customer support.

To the contact page

I have received an incomplete or damaged delivery, what should I do?

It is best to send a photo of the products (in the case of the paint cans, please send the underside) that you have already received so that we can process it immediately.

To the contact form