How can we help you?

Do you have questions about your order, the dipping products or the application? Here you can quickly and easily find the answers to many frequently asked questions.

How can we help you?

Do you have questions about your order, the dipping products or the application? Here you can quickly and easily find the answers to many frequently asked questions.

Shop & Newsletter

Shop

When will a sold-out product become available again?

We are very sorry that your desired product is currently sold out.

We are working on making it available again in our store as soon as possible.

Our tip: Sign up for our e-mail newsletter or follow us on social media - we always keep our community up to date when new products become available in our store.

All our products are continuously subjected to strict EU safety tests to ensure that they comply with the applicable guidelines and regulations as well as our high quality standards. We also take great care when selecting ingredients to ensure that they meet our standards.

Please have a look at this link.

No, unfortunately not. Each of our limited editions is only available for a limited time and cannot be produced again. However, if we realise that a particular limited edition is in high demand, we may be able to re-launch something similar in the future.

Newsletter

Yes of course! You are welcome to subscribe to our newsletter.

You can find the registration form for the Doonails newsletter at the bottom of our homepage.

How do I sign up for the Doonails newsletter?

Benefit from unique advantages:

  • Exclusive Secret Deals
  • Product launch info
  • A unique community


You can find the registration form for the Doonails newsletter on our homepage at the bottom.

How do I unsubscribe from the Doonails newsletter?


You will find an unsubscribe link in the footer of every newsletter we send out. We ask for your patience and understanding that it may take a few hours for these changes to be synchronized in all systems. You may therefore receive another issue of the newsletter, depending on when you unsubscribe.

Not found what you are looking for?

How else can we help you?

Shipping & delivery

Return & Exchange

Payment

My order

Dipping Powder

Soft Gel Press Ons

Accessories & Nailart

Customer account

Still open questions?

Your question was not included and you still need our help? Our Customer Happiness Team will be happy to answer all your questions personally!

Spedizione gratuita

Offriamo la spedizione gratuita con DHL per ordini superiori a 60€.